Quality Management

Skamol is internationally recognized for high and continuous product quality. We aim to maintain a value-adding quality management system based on the following quality objective:

Skamol will observe all agreements made regarding delivery times, quantities, specifications and on a current basis will initiate improvements favourable to the customers and to Skamol.

The objective will be met through: 

• Identification of present and future demands, wishes and expectations from the customers, as well as follow-up on our customers’ satisfaction with Skamol’s products and performance. 
• Management of Skamol’s value-adding processes. This process includes determination of and follow-up on operational targets based on analysis of data and information received from the processes and from the market.  
• Development of product properties based on demands and specific applications of the customers.  
• Qualified and devoted employees who carry out the processes based on common values and who are co-responsible for identifying possible improvements.  
• Maintenance of necessary support processes in order to meet product demands.  
• Continuous improvement of the effectiveness of quality management.